FAQ

Q: What are some good tips for maintaining my floor finish?

A: Minimize signs of wear on your wood floor with a little preventative maintenance.  Place high quality floor mats and area rugs near outside entrances to prevent dirt, sand, and other unwanted substances.  Avoid rugs with rubber backs, which can discolor your floor.


Attach felt floor protectors on movable furniture that sit directly on the weed floor.  Keep pet nails trimmed and filed in order to minimize excessive wear. Clean regularly.


Q: What about scratches?

A: Normal wear and scratches are inevitable.  Excessive wear and deep scratches may require floor to be re-finished by a wood floor professional.

Q; What if my floor is damaged?

A:  Wood floors are naturally durable, but occasionally they may be damaged.  The most common types of damage include buckling and warping, caused by prolonged exposure to water.  If caught quickly, water damage may be repaired by drying the wood thoroughly and using a dehumidifier.  If damage is extensive, sections or entire floor may need replacing.

Q: What affect will humidity have on wood?

A: When humidity rises, wood expands.  When humidity drops, wood shrinks.  Keeping the air conditioning and heating systems at a comfortable level should help minimize this process.

Q; Do you offer any Eco-friendly finishes?

A; Yes we do use a variety of eco-friendly finishes and cleaner.   Rubio Monocoat is a mixture of linseed oil and engineered waxes with 0% VOCs.  Bona brand waterborne finishing solutions are all VOC compliant and very durable.  WOCA oil-based products are 0% VOC, organic plant based, and non-polluting. We also have a eco-friendly Soy-base finish that we use.

Q: What are the differences between different kinds of finish?

A:  Wood Floor finishes are usually urethanes and remain on the surface of the wood to form a protective coating.  Various gloss levels are available. 

 

Oil-modified urethane is easy to apply and dries in about eight hours.  This type of finish ambers and works well with dark stains.  


Moisture-cured urethane is more resistant than other finishes.  It comes in non-yellowing and in ambering types and is generally available in satin or gloss.  This finish is extremely difficult to apply and has a strong odor.


Water-based urethane finishes are clear and non-yellowing.  They have a milder odor and dry in about two to three hours.  This finish works well with light colored stains. 


Penetrating stain and wax soaks into the pores of the wood and hardens to form a  protective penetrating seal.  The wax gives a low-gloss sheen.  It is generally maintained with solvent-based (never water-based) waxes, buffing pastes or cleaning liquids (specifically made for wax finished wood floors) and an additional thin application of wax as needed.


Hand-rubbed European Oil is an environmentally friendly finish.  It is available only in a  matte finish and it gives the floor a look of patina and depth.


Q: Do you accept credit cards?

A: Yes, we accept all major credit cards.

Also, Southampton Floors also has our own brand of Floor Cleaner, available upon request.  Here are the instructions for it's use;


Sweep or vacuum the floor thoroughly before cleaning.


Use 1 oz. of floor cleaner per gallon of water.


Dilute into lukewarm to hot water.


Use a closed loop mop, wringing out as much as possible.  Avoid using a wet mop on wood floors as it can dull the finish or even damage the wood.


Scrub floor and rinse mop as needed.


Once floor is done, use clean cold water (no cleaning solution added) with a damp rinsed mop to go over entire floor again, in order to pick up any residue.